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Keeping your data, customers, staff and assets safe is crucial for business growth. However, many SMBs struggle to find the time and resources to give business security the attention it deserves. Every time a business suffers an intrusion, theft or damage, fixing the situation costs money. And, if security incidents happen too often, they can threaten a company’s survival.
We’ll examine why excellent business security fosters growth and share business security tips to help keep your organization safe.
Business security helps companies grow in myriad ways, including the following:
If you have an online store, e-commerce website security best practices include choosing a secure e-commerce platform, implementing SSL certificates, and using a virtual private network (VPN).
Securing your business’s physical location and assets is crucial. Employees, contractors, visitors, customers and intruders can steal or damage anything in a workplace, including sensitive documents and valuable equipment.
Consider the following best practices for your business’s physical security.
Begin your physical security measures with the following actions and decisions:
Tag your vehicles and assets with GPS trackers so you know where they are at all times. Sensors transmit location information frequently, so you’ll be able to see their positions almost in real time.
Many of the best GPS fleet tracking services offer geofencing functionality, which alerts you when vehicles or assets stray outside of a predefined area.
Assets like desktop computers, tablets, laptops, flat-screen displays and projectors are portable and easy for thieves to conceal if you don’t have door security.
While the face value of this equipment might not be high, it might contain proprietary and private data and information. Some devices may automatically log in to your company network, putting your wider IT network at risk.
Consider creating safe rooms in convenient locations for co-workers to store this type of equipment overnight to keep company data and assets safe.
Onsite security guards are a proven theft deterrent. If you’re concerned about theft, security guards can conduct door checks as people (customers, visitors, employees and more) come and go. Security guards can protect stock in big warehouses just as much as they can in a retail outlet.
If the cost of 24/7 guards is too high, consider hiring a mobile patrol for when your premises are closed. They’ll be onsite immediately if a burglar alarm goes off or CCTV detects movement when there should be no one in the building.
Additionally, mobile patrols can be your keyholders if there’s a break-in. They can let police in to investigate a potential crime scene without having to wait for the company to open.
Determined criminals can beat standard commercial-build locks. Most commercial rental properties will allow tenants to change locks once the owner gets a key.
Replacing a location’s standard bolts with more sophisticated locks should be among the first changes a business makes to ensure its continued security.
A range of access control systems can restrict entry and serve as visitor management systems.
The most straightforward access control systems use RFID-enabled key fobs that unlock the door when held up to the reader. Be wary of these systems; these fobs all use the same company-wide RFID code and are easy to clone. Many vendors have replaced key fobs and cards with biometric access control systems that use fingerprint and iris identification, similar to the technology used to unlock modern smartphones.
Many access control systems run off databases with codes specific to each person. You can generate new cards using the software and printer the vendor provides. You can also deactivate an existing card to deny someone entry access.
To prevent “tailgating” – which is what happens when an unauthorized user sneaks in behind an authorized one – some of the best business security systems now track when more than one person enters after granting access. Security guards can then deal with the issue.
For a time, CCTV lost its power as a deterrent. Video from security cameras was blurry, which made identification challenging, and it couldn’t be presented as evidence in court cases.
Now companies put up signage to warn intruders that their CCTV system records in HD or 4K. High-speed internet has also enabled HD and 4K picture transmission to remote control rooms. If an event is detected, a control room operator can view it and judge whether a mobile patrol or the police should be informed.
Another significant CCTV development is the use of AI to alert controllers to unusual behavior and incidents in real time. Instead of watching a bank of screens for hours, the software captures video of unusual behavior and presents it to the control room operator, who decides what action to take.
Much like with car alarms, people no longer react to burglar alarm activations. Companies use them now to inform mobile patrols and other security firms that there may be a breach.
If mobile patrols get to the scene and discover the breach report was correct, they can send for a police response.
Documents left on employees’ desks are easy to remove and may contain sensitive commercial information you want to keep within your company. Ask co-workers to store documents in locked drawers at their desks when they’re not using them. Also, have them retrieve their printouts immediately if they share a printer.
Consider digitizing documents in an online document management system. This means scanning, indexing, and uploading documents to a secure cloud for easy retrieval as needed. For added security, ensure all physical documents are shredded after they’ve been uploaded.
Business security system costs depend on your required features, such as video surveillance systems, intrusion-detection alarms and electronic access control systems.
With constant business internet connections, thieves don’t have to break into your premises to steal vital company assets like customer data, intellectual property and other sensitive information.
Organizations can take the following steps to protect sensitive business information and protect a business from data breaches and other cybercrime types.
Any device connected to your IT network that can access the internet is a vulnerability.
Create a list of devices that can connect to Wi-Fi. Include everything that connects wirelessly, such as security cameras and shared printers. Deny access to any unregistered device trying to connect.
Additionally, consider the following:
Comprehensive wireless security in the enterprise requires the latest available technologies, including WPA2-Enterprise.
Despite declining usage, many people still like CD-ROMs, USB sticks and flash drives. Physical media devices come with many security issues. Most significantly, they’re easy to lose and steal.
If a colleague uses physical media for work and personal purposes, that can be a problem. They may unwittingly download a file containing malware that could infect the office network when plugged into a computer at work.
Consider using a service like Dropbox or Google Drive to share files between colleagues.
According to the Tessian report “The Psychology of Human Error,” human error leads to 85% of data breaches.
One of the most successful cybercriminal tactics is phishing, which is what happens when hackers try to persuade employees to unwittingly take action to harm the business.
For example, cybercriminals may pretend to be from a company’s IT department. They’ll call an employee and tell them there’s a problem with their computer. The cybercriminal will instruct the employee to go through a routine that typically involves switching the device off and on. When the device is back on, they’ll ask the employee to log out of the Wi-Fi network and then log back in. The scammer will ask for their username and password to update the central password database. Now, the cybercriminal can gain remote entry to the network with a legitimate username and password.
In most cases, employees are unaware – and never become aware – that they’ve done something that threatens their company’s data security.
Training is the most valuable defense against phishing and other cyber attacks that prey on human error. Develop an effective cybersecurity training program and monitor your team to ensure they’re putting their knowledge into action.
Cybercriminals take the path of least resistance when targeting SMBs. They’ll hack someone else’s company if they think it’s easier than getting into yours. The more complicated a system is to crack, the less attractive it is for a hacker to spend the time and effort to infiltrate it.
Consider investing in an intelligent firewall solution as a minimum security measure for your business. Firewalls can detect and block suspected traffic, shutting down an attack immediately.
Earlier, we mentioned that Wi-Fi is often insecure and that, where possible, employees should avoid it. If employees must access the internet outside the office in a public space on their device, they should use 4G or 5G connections instead.
This is because cybercriminals often create spoof Wi-Fi access points using the venue’s name to make people think they’re accessing the correct network. When someone connects, data sent to and from the phone can be intercepted.
If an employee must use Wi-Fi, insist that they connect via a virtual private network (VPN). The best VPN services encrypt all data, so even if the employee uses a spoofed network, the intercepted data will be indecipherable to the hacker.
Firewalls, VPNs and antivirus software all play critical roles in shoring up your company’s cyber defenses. For the best results, use a layered strategy that includes all three.
Your business’s future depends on your ability to protect your assets, people and reputation from bad actors, both internal and external.
It costs time, money and effort to deal with the ramifications of physical attacks or data breaches. Your energy and resources would be much better spent planning for growth.
High security standards are among the factors that can directly support your business growth. However, not addressing potential threats to your location, assets and data can lead to catastrophic consequences and business failure.