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Accepting credit cards and debit cards is a must for modern businesses. Fewer consumers carry cash, making alternative payment options necessary for customer satisfaction and retention. To accept credit cards, debit cards and digital payment methods, you’ll need a payment processor.
PayPal is a popular peer-to-peer payment application whose ecosystem includes credit card processing. Its payment processing services are affordable and easy to use, making it an excellent choice for many small businesses. We’ll explain how to start accepting card payments with PayPal and share everything your business should know about PayPal’s Commerce Platform.
PayPal is just one payment processing option. Read our reviews of the best credit card processors to research other top platforms and compare their services and prices.
Setting up PayPal as your payment processor is relatively straightforward. However, the process will differ depending on your business and transaction types. Here’s how it works.
If you run an e-commerce business, follow these steps to start accepting card payments with PayPal:
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Some of the best e-commerce platforms, like WordPress, Shopify, Magneto and BigCommerce, offer PayPal as a payment option, making it easy for merchants to use PayPal for payment processing.
Follow these steps to start accepting card payments with PayPal if you have a brick-and-mortar store:
Follow steps one through five above for in-person payment processing, and then take the following steps to accept credit card payments over the phone or by mail:
Note: Funds from manual card entry transactions will not appear in your PayPal Zettle daily deposit email or on the PayPal Zettle deposits page. Instead, they’ll go directly into your PayPal account.
PayPal Zettle also allows you to accept multiple types of NFC mobile payments, including Apple Pay, Google Pay and Samsung Pay. You’ll need the PayPal Zettle Reader 2 mobile reader for these transactions.
A PayPal business account is an account you set up with PayPal for your business that allows it to send and receive payments. A business account’s functionality differs from a PayPal personal account.
Your PayPal business account gains you entry to PayPal’s Commerce Platform, which includes various services and features to service businesses of all sizes.
You don’t use a traditional merchant account with PayPal. As a merchant who works with PayPal’s payment services, you’re part of an aggregated merchant account shared with other vendors.
The PayPal Commerce platform supports an array of business types, including online sellers, brick-and-mortar stores, and even crowdfunding and nonprofit ventures. Together with your business account, the platform’s primary functions include the following:
Read our complete PayPal Credit Card Processing review to learn more specifics about the service’s pricing and terms, features, customer service, and more.
PayPal’s credit card fees are competitive even if your business’s transaction volume isn’t high. It has flat-rate pricing and pay-as-you-go terms; it doesn’t require long-term contractual commitments.
PayPal’s pricing is laid out transparently on its website. Here are the current rates for its credit card processing services:
Although PayPal’s transaction fees tend to be higher than most full-service credit card processors, the lack of account setup and maintenance fees easily offsets the costs, making PayPal a cost-effective option for small businesses that process a low volume of monthly transactions. Here are the other fees you won’t have to pay with PayPal:
However, some of PayPal’s services will cost more beyond the transaction rate and fee. These services include the following:
In addition, eligible charitable organizations are charged 1.99% of each transaction plus $0.49 for online donations. In-person donations cost the same as regular business accounts at 2.29% + $0.09 per transaction.Businesses with transactions less than $10 may qualify for PayPal’s micropayment fees, which cost 4.99% of each transaction plus $0.09 per transaction.
PayPal is best known for its peer-to-peer money transfers, but it also offers credit card processing services for businesses. PayPal extends credit card payment processing services to 29 million merchants worldwide. Coupling a PayPal business account with the PayPal Zettle mobile application allows businesses to accept in-person and online debit and credit card payments.
According to PayPal, credit card payments can take up to three days to process. This is standard for most credit card processing services. Some transactions will process faster, but PayPal does not guarantee transactions will be complete in fewer than three business days.
PayPal offers businesses several card reader options. When you set up a new Zettle account, your first card reader costs $29. It’s always wise to incorporate a card reader that works with EMV chips and contactless payment options through near-field communication (NFC).
Here are the card readers PayPal offers:
PayPal accepts all credit card brands, including prominent names like Visa, Mastercard, Discover and American Express. When you sign up with PayPal, your customers can use whichever debit or credit card they already have, offering a versatile new payment method for your business.
Once a customer pays with their preferred credit card, you can instantly transfer the funds to your bank account for a 1% fee. Regular bank transfers that take one business day are free with PayPal.
Sometimes, PayPal will be unable to process a payment. This can occur for several reasons, such as when a customer’s balance isn’t sufficient to complete a transaction or their card information is not current. The payment could also be blocked for various security reasons.
When this happens, first ensure that the customer’s information is entered correctly, especially if you manually enter it for a card-not-present transaction. You could also ask the customer to change the funding source in PayPal for their current transaction. If these methods fail, contact PayPal customer support to resolve your issue.
With relatively low rates and few fees, PayPal makes it easy for businesses of all sizes to process credit card payments. Even if you don’t conduct a high volume of credit card transactions each month, you can still benefit from PayPal’s credit card processing services.
PayPal offers various card readers and is compatible with several POS solutions. It has discounted rates for registered charities and businesses that conduct many small-ticket transactions and offers additional services for extra costs.
Credit and debit card transactions have become ubiquitous; consumers expect businesses to accept these payment methods. To avoid falling behind in an increasingly digital marketplace, you must partner with a credit card processor, and PayPal is a great place to start.
Jennifer Dublino contributed to this article.